Goals and Process Relationships
Question of the month: What is the difference between projection goals and position goals? The highlight of this month was the release of yet another procedures manual – the AS9100 Aerospace Policies...
View ArticleStrategic Management to Achieve Goals
Question of the month: How are SMART objectives important in achieving your goals? The first month of this year’s last quarter is almost over. So, if you haven’t already started, it’s time to think and...
View ArticleWhich Maturity Level is Your Management System?
Last week we identified the most common process maturity level in many organizations, phase one — Reactive. Few organizations are able to advance much farther up in management system maturity. This...
View ArticleWhat Lean Metrics Do You Use to Drive Productivity & Efficiency?
The metrics you use depend on where you are on your lean journey. Maximizing your cash-to-cash cycle is the target and your inventory turns or velocity is a great measure. Your inventory turns are...
View ArticleTop 10 Reasons Why You Need ISO 9001 Certification
When we talk about helping companies obtain ISO 9001:2008 certification, people often ask us, “Why does our company need to be ISO 9001 certified?” Good question. ISO 9001 is the quality management...
View ArticleWhat is Lean Accounting?
Lean implementations sometimes get a bad reputation. Some people think of lean in terms of layoffs, or too much of a focus on the lean tools and not enough on the people side of lean, or perhaps it is...
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How To Write A Company Policy And Procedure
I wonder how many of our clients, on receiving our policy-and-procedure manuals, have asked themselves what in heck they got themselves into. (“There’s a lot of stuff here…where do I begin?”) Well,...
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Are Procedures the Same as Work Instructions?
Many people confuse “procedures” with “work instructions”. In fact, most people write work instructions and call them procedures. Knowing the difference can help you understand the documentation...
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What is Business Process Management?
Everyone will tell you what their business processes are in their company. Identifying the top 10 core business processes is the easy part. Defining, measuring and managing your business processes is...
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How Many Policies and Procedures Does Your Company Need?
I have not seen a report that quantifies an ideal number of policies and procedures. How many policies and procedures you develop depends on your acceptance of risk and variation within your...
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Business Process Management
Business Process Management is the management of well-defined processes from beginning to end. Corporate strategy changes over time but always requires the alignment of people and processes in order to...
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Leadership In Teams
Our previous article on leadership discussed leadership metrics associated with the speed and flow of your business. This week let’s explore leadership in teams and the design of your measurement...
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